Data Protection

Privacy Policy Your Data Security Matters

We are committed to protecting your privacy and ensuring the security of your personal information

Information We Collect

We collect information that you provide directly to us, including:

  • Name and contact information
  • Booking details and preferences
  • Payment information
  • Communication preferences

How We Use Your Information

We use the collected information for:

  • Processing your bookings and reservations
  • Sending booking confirmations and updates
  • Improving our services and customer experience
  • Communicating with you about your bookings

Data Security

We implement appropriate security measures to protect your personal information:

  • Secure data storage and transmission
  • Regular security assessments
  • Limited access to personal information

Information Sharing

We do not sell or rent your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Legal authorities when required by law

Advertising Cookies

If you allow advertising cookies, we use the Meta Pixel on public website pages to measure visits and show relevant BookYourHouseboat ads on Facebook and Instagram. Meta receives page views, browser and device information, and cookie identifiers. We use these visits to build an advertising audience covering the most recent 90 days, starting when tracking is enabled.

Our Meta visitor tracking does not send booking form fields, names, phone numbers or email addresses. With your advertising consent, the OpenAI Measurement Pixel measures public page views and successfully submitted enquiries to help attribute conversions to ChatGPT ads. It receives browser information, advertising identifiers and event information. Its automatic advanced matching may detect contact details entered on public forms and hash them in your browser before transmission; raw contact details are not sent by this feature. Admin and private booking pages are excluded. You can decline or withdraw permission using “Ad cookie settings” on the website. Your preference is remembered for up to 180 days. Browser privacy signals such as Global Privacy Control and Do Not Track also prevent this tracking. Existing visits may remain in Meta’s audience until they expire.

Learn how Meta uses information.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications

Contact Us

If you have any questions about our privacy policy, please contact us at: